Promoting group identity to improve questionnaire return rates in a multicentre randomised controlled trial

ISRCTN ISRCTN16675252
DOI https://doi.org/10.1186/ISRCTN16675252
IRAS number 293630
Secondary identifying numbers SWAT 51, IRAS 293630, HTA - NIHR130454
Submission date
21/10/2021
Registration date
03/11/2021
Last edited
09/04/2025
Recruitment status
Recruiting
Overall study status
Ongoing
Condition category
Other
Prospectively registered
Protocol
Statistical analysis plan
Results
Individual participant data
Record updated in last year

Plain English Summary

Background and study aims
When participants stay involved in a clinical trial after their treatment has finished, it allows researchers to collect important follow-up information about the study treatments. Unfortunately, participants often drop out of the study before the end, and the reasons for this are poorly understood. High levels of patient dropout is a particular problem in clinical trials that involve patients in critical care. This may be because participants are recruited when they are unconscious and lack capacity. Participants may not understand how important it is to collect information about people’s health several months after they are discharged from ICU.
Researchers want to see if they can improve the collection of follow-up information in the MARCH trial by running a small study at the same time, called a Study Within a Trial (or SWAT). SWATs help researchers find out the best way to run studies. The researchers want to know whether communication aimed at making people feel part of the MARCH study improves the return rate of follow-up questionnaires. After their discharge from hospital, the researchers will send some study participants a thank you card, personalised letters, and a promotional item (e.g. reusable coffee cup) to encourage the feeling of being part of a group. They will then work out if people feel they belong to the study group, and whether belonging to the study group increases the number of patients who complete and return two health-related questionnaires which will be sent 6 months after they first joined the study.

Who can participate?
In order to take part in the SWAT, patients enrolled in the main MARCH trial must have:
1. Regained consciousness and be able to make decisions for themselves
2. Given consent to continue participation in the main trial
3. Been discharged from hospital

What does the study involve?
Participants will be assigned to one of three groups, called ‘S1’, ‘S2’ and ‘S3’, at random (or by chance). This ensures that the groups are compared fairly. The S3 group will receive the letters that would normally be used to contact patients in a clinical trial. This group is known as the control group. Patients in the other two groups (S1 and S2) will both receive a thank you card and specially adapted letters. The S2 group will also receive a promotional item. Participants will not be aware that they are taking part in the SWAT.

What are the possible benefits and risks of participating?
This SWAT will provide useful information for researchers to improve patient communication to increase the return of follow-up questionnaires for clinical studies in the future. The researchers do not anticipate any risks associated with being part of this study.

Where is the study run from?
Northern Ireland Clinical Trials Unit (NICTU) (UK)

When is the study starting and how long is it expected to run for?
May 2021 to July 2025

Who is funding the study?
National Institute for Health Research and Care Research Health Technology Assessment (NIHR HTA) Programme (HTA - NIHR130454) (UK)

Who is the main contact?
Dr Ashley Agus
Ashley.Agus@nictu.hscni.net

Study website

Contact information

Dr Naomi Dickson
Public

Northern Ireland Clinical Trials Unit (NICTU)
7 Lennoxvale
Belfast
BT9 5BY
United Kingdom

Phone +44 (0)28961 51447
Email MARCH@nictu.hscni.net
Dr Ashley Agus
Scientific

Northern Ireland Clinical Trials Unit (NICTU)
7 Lennoxvale
Belfast
BT9 5BY
United Kingdom

ORCiD logoORCID ID 0000-0001-9839-6282
Phone +44 (0)28961 51447
Email Ashley.Agus@nictu.hscni.net

Study information

Study designMulticentre parallel randomized controlled trial embedded within a randomized controlled trial
Primary study designInterventional
Secondary study designRandomised controlled trial
Study setting(s)Home
Study typeOther
Participant information sheet Not available in web format, please use contact details to request a participant information sheet
Scientific titleA theory-based intervention for promoting group identity to improve questionnaire return rates in the MARCH multicentre randomised controlled trial: a Study Within a Trial (SWAT)
Study acronymMARCH: SWAT
Study hypothesisA Self-Categorisation Theory-based intervention to actively promote group identity in trial participants will improve 6-month questionnaire return rates.
Ethics approval(s)Approved 15/10/2021, Yorkshire & The Humber - Leeds East Research Ethics Committee
(NHSBT Newcastle Blood Donor Centre, Holland Drive, Newcastle upon Tyne, NE2 4NQ, UK; +44 (0)207 104 8105, +44 (0)207 104 8103, +44 (0)207 104 8018; leedseast.rec@hra.nhs.uk), REC ref: 21/YH/0234
ConditionTrial follow up/retention
InterventionParticipants will be randomised (1:1:1, using mixed block sizes) to one of three arms comprising two SWAT group identity intervention arms (S1 and S2) and one control arm (S3). The randomisation process will be separate from the main trial randomisation. The MARCH trial statistician will generate the randomisation sequence using NQuery Advisor.

S1 and S2 will receive the same correspondence (thank you card, letter and questionnaire incorporating theory-informed wording and adapted trial logo), but S2 will also receive a promotional item (e.g. reusable coffee cup or water bottle).
Patients allocated to the SWAT control arm (S3) will receive the standard trial follow-up correspondence (letter and questionnaire incorporating standard trial follow-up wording and standard trial logo, no thank you card).
The wording of the SWAT correspondence has been designed in consultation with the MARCH Patient and Family Advisory Group, consisting of former critical care patients and family members.
Intervention typeOther
Primary outcome measureThe return rate for questionnaires sent to participants at 6 months. The researchers will compare the combination of S1 and S2 versus S3 to assess the impact of increasing the salience of the MARCH trial as a “group” on the return rate. They will also compare S1 versus S2 to assess the additional impact of sending a promotional item on the return rate.
Secondary outcome measures1. Group identification at 6 months post-randomisation, measured using the single-item social identification instrument and a study-specific group membership Likert scale question. The researchers will compare the combination of S1 and S2 versus S3 to assess the impact of increasing the salience of the MARCH trial as a “group” on group identification. They will also compare S1 versus S2 to assess the additional impact of sending a promotional item on group identification
2. Total costs associated with embedding the SWAT in the MARCH trial; a spreadsheet of the trial resources and related costs (e.g. trial team time input, consumables) associated with the SWAT will be maintained prospectively over the study period by the trial team to allow total costs to be calculated at the end of the study (51-month study duration)
3. Cost per additional questionnaire returned; this will be calculated as the incremental cost of embedding the SWAT divided by the incremental number of questionnaires returned at the end of the study (51-month study duration)
Overall study start date01/05/2021
Overall study end date31/07/2025

Eligibility

Participant type(s)Patient
Age groupOther
SexBoth
Target number of participants1172
Total final enrolment1956
Participant inclusion criteria1. MARCH trial participants who have regained capacity
2. Given consent to continue participation in the main trial
3. Who have been discharged from hospital
Participant exclusion criteriaDoes not meet the inclusion criteria
Recruitment start date17/02/2022
Recruitment end date30/04/2025

Locations

Countries of recruitment

  • England
  • Northern Ireland
  • Scotland
  • United Kingdom
  • Wales

Study participating centres

Royal Liverpool University Hospital
Liverpool University Hospital NHS Foundation Trust
Liverpool
L7 8XP
United Kingdom
Altnagelvin Hospital
Western Health and Social Care Trust
Derry/Londonderry
BT47 6SB
United Kingdom
Antrim Area Hospital
Northern Health and Social Care Trust
Ballymena
BT43 6DA
United Kingdom
Barnsley Hospital
Barnsley Hospital NHS Foundation Trust
Barnsley
S75 2EP
United Kingdom
Queen Elizabeth Hospital
University Hospitals Birmingham NHS Foundation Trust
Birmingham
B15 2GW
United Kingdom
Bristol Royal Infirmary
University Hospitals Bristol and Weston NHS Foundation Trust
Bristol
BS1 3NU
United Kingdom
Royal Infirmary Edinburgh
NHS Lothian
Edinburgh
EH1 3EG
United Kingdom
Freeman Hospital
Newcastle upon Tyne Hospitals NHS Foundation Trust
Newcastle upon Tyne
NE7 7DN
United Kingdom
Glasgow Royal Infirmary
NHS Greater Glasgow and Clyde
Glasgow
G12 0XH
United Kingdom
Gloucester Royal Hospital
Gloucestershire Hospitals NHS Foundation Trust
Cheltenham
GL53 7AN
United Kingdom
St Thomas' Hospital
Guy's and St Thomas' NHS Foundation Trust
London
SE1 7EH
United Kingdom
Hull Royal Infirmary
Hull University Teaching Hospitals NHS Trust
Hull
HU3 2JZ
United Kingdom
James Cook University Hospital
South Tees Hospitals NHS Foundation Trust
Middlesbrough
TS4 3BW
United Kingdom
King's College Hospital
King's College Hospital NHS Foundation Trust
London
SE5 9RS
United Kingdom
Leicester Royal Infirmary
University Hospitals of Leicester NHS Trust
Leicester
LE1 5WW
United Kingdom
Medway Maritime Hospital
Medway NHS Foundation Trust
Gillingham
ME7 5NY
United Kingdom
Morriston Hospital
Swansea Bay University Health Board
West Glamorgan
SA12 7BR
United Kingdom
Musgrove Park Hospital
Somerset NHS Foundation Trust
Taunton
TA1 5DA
United Kingdom
Queen's Medical Centre
Nottingham University Hospital NHS Trust
Nottingham
NG7 2UH
United Kingdom
Pinderfields Hospital
The Mid Yorkshire Hospitals NHS Trust
Wakefield
WF1 4DG
United Kingdom
Poole Hospital
University Hospitals Dorset NHS Foundation Trust
Poole
BH15 2JB
United Kingdom
University Hospital Lewisham
Lewisham and Greenwich NHS Trust
London
SE13 6LH
United Kingdom
Rotherham District General Hospital
The Rotherham NHS Foundation Trust
Rotherham
S60 2UD
United Kingdom
Royal Berkshire Hospital
Royal Berkshire NHS Foundation Trust
Reading
RG1 5AN
United Kingdom
Royal Bournemouth Hospital
University Hospitals Dorset NHS Foundation Trust
Poole
BH15 2JB
United Kingdom
Royal Cornwall Hospital
Royal Cornwall Hospitals NHS Trust
Truro
TR1 3LJ
United Kingdom
Royal Liverpool University Hospital
Liverpool University Hospital NHS Foundation Trust
Liverpool
L7 8XP
United Kingdom
The Royal Oldham Hospital
The Pennine Acute Hospitals NHS Trust
Manchester
M8 5RB
United Kingdom
Royal Stoke University Hospital
University Hospitals of North Midlands NHS Trust
Stoke-on-Trent
ST4 6QG
United Kingdom
Royal United Hospital Bath
Royal United Hospitals Bath NHS Foundation Trust
Bath
BA1 3NG
United Kingdom
Royal Victoria Hospital
Belfast Health and Social Care Trust
Belfast
BT12 6BA
United Kingdom
Salford Royal Hospital
Salford Royal NHS Foundation Trust
Manchester
M6 8HD
United Kingdom
Southmead Hospital
North Bristol NHS Trust
Bristol
BS10 5NB
United Kingdom
Sunderland Royal Hospital
South Tyneside and Sunderland NHS Foundation Trust
Sunderland
SR4 7TP
United Kingdom
Watford General Hospital
West Hertfordshire Hospitals NHS Trust
Watford
WD18 0HB
United Kingdom
Manchester Royal Infirmary
Manchester University Hospitals NHS Foundation Trust 
Manchester
M13 9WL
United Kingdom
York Hospital
York and Scarborough Teaching Hospitals NHS Foundation Trust
York
YO31 8HE
United Kingdom
Basingstoke and North Hampshire Hospital
Hampshire Hospitals NHS Foundation Trust
Basingstoke
RG24 9NA
United Kingdom
Ipswich Hospital
East Suffolk and North Essex NHS Foundation Trust
Colchester
CO4 5JL
United Kingdom
Royal Preston Hospital
Lancashire Teaching Hospitals NHS Foundation Trust
Preston
PR2 9HT
United Kingdom
Golden Jubilee National Hospital
National Waiting Time Centre Board
Clydebank
G81 4DY
United Kingdom
University Hospital Coventry
University Hospitals Coventry and Warwickshire NHS Trust
Coventry
CV2 2DX
United Kingdom
Grange University Hospital
Aneurin Bevan University Health Board
Gwent
NP18 3XQ
United Kingdom
Queen Alexandra Hospital
Portsmouth Hospitals NHS Trust
Portsmouth
PO6 3LY
United Kingdom
Royal Victoria Infirmary
Newcastle upon Tyne Hospitals NHS Foundation Trust
Newcastle upon Tyne
NE1 4LP
United Kingdom
Wythenshawe Hospital
Manchester University NHS Foundation Trust
Manchester
M23 9LT
United Kingdom
North Manchester General Hospital
Manchester University NHS Foundation Trust
Manchester
M8 5RB
United Kingdom
Belfast City Hospital
Belfast Health and Social Care Trust
Belfast
BT9 7AB
United Kingdom
Sandwell General Hospital
Sandwell and West Birmingham Hospitals NHS Trust
West Bromwich
B71 4HJ
United Kingdom
Queen Elizabeth Hospital
Lewisham and Greenwich NHS Trust
London
SE18 4QH
United Kingdom
Guy's Hospital
Guy's and St Thomas' NHS Foundation Trust
London
SE1 9RT
United Kingdom
Addenbrookes
Addenbrookes Hospital
Hills Road
Cambridge
CB2 0QQ
United Kingdom
Heartlands Hospital
Bordesley Green East
Bordesley Green
Birmingham
B9 5SS
United Kingdom
Chesterfield Royal Hospital
Chesterfield Road
Calow
Chesterfield
S44 5BL
United Kingdom
John Radcliffe Hospital
Headley Way
Headington
Oxford
OX3 9DU
United Kingdom
Victoria Hospital
Hayfield Road
Kirkcaldy
KY2 5AH
United Kingdom
Warrington Hospital
Lovely Lane
Warrington
WA5 1QG
United Kingdom
Royal Free Hospital
Pond Street
London
NW3 2QG
United Kingdom
Torbay Hospital
Newton Road
Torquay
TQ2 7AA
United Kingdom
University College London Hospital
250 Euston Road
London
NW1 2PG
United Kingdom
Bedford Hospital
Kempston Road
Bedford
MK42 9DJ
United Kingdom
Aberdeen Royal Infirmary
Foresterhill Road
Aberdeen
AB25 2ZN
United Kingdom
Glan Clywd Hospital
Rhuddlan Rd
Bodelwyddan
Rhyl
LL18 5UJ
United Kingdom
Wrexham Maelor Hospital
Croesnewydd Road
Wrexham Technology Park
Wrexham
LL13 7TD
United Kingdom
Royal Hallamshire Hospital
Glossop Road
Sheffield
S10 2JF
United Kingdom
Northern General Hospital
Northern General Hospital NHS Trust
C Floor, Huntsmnan Building
Herries Road
Sheffield
S5 7AU
United Kingdom
West Suffolk Hospita
Hardwick Ln
Bury St Edmund
IP33 2QZ
United Kingdom
University Hospital Monklands
Monkscourt Ave
Airdrie
ML6 0JS
United Kingdom
Yeovil District Hospital
Orthopaedic Triage Service
Higher Kingston
Yeovil
BA21 4AT
United Kingdom
William Harvey Hospital
Kennington Road
Willesborough
Ashford
TN24 0LZ
United Kingdom
Derriford Hospital
Derriford Road
Derriford
Plymouth
PL6 8DH
United Kingdom
Queen Elizabeth University Hospital
1345 Govan Road
Glasgow
G51 4TF
United Kingdom
Lincoln County Hospital
Greetwell Road
Lincoln
LN2 5QY
United Kingdom
Royal Devon and Exeter Hospital
Royal Devon & Exeter Hospital
Barrack Road
Exeter
EX2 5DW
United Kingdom
North Devon District Hospital
Raleigh Park
Barnstaple
EX31 4JB
United Kingdom
Royal Hampshire County Hospital
Romsey Road
Winchester
SO22 5DG
United Kingdom

Sponsor information

Belfast Health and Social Care Trust
Hospital/treatment centre

Research Office
2nd Floor King Edward Building
Royal Victoria Hospital
Grosvenor Road
Belfast
BT12 6BA
Northern Ireland
United Kingdom

Phone +44 (0)28 961 56057
Email Alison.Murphy@belfasttrust.hscni.net
Website http://www.belfasttrust.hscni.net/
ROR logo "ROR" https://ror.org/02tdmfk69

Funders

Funder type

Government

Health Technology Assessment Programme
Government organisation / National government
Alternative name(s)
NIHR Health Technology Assessment Programme, HTA
Location
United Kingdom

Results and Publications

Intention to publish date30/11/2026
Individual participant data (IPD) Intention to shareYes
IPD sharing plan summaryAvailable on request
Publication and dissemination planPlanned publication in a high-impact open access peer-reviewed journal. The MARCH protocol will be published in a peer-reviewed scientific journal.
IPD sharing planThe datasets generated and/or analysed during the current study (MARCH: SWAT) will be available upon request following the publication of the primary and secondary outcomes. Formal requests for data should be made in writing to Prof. Danny McAuley (Chief Investigator) or Dr Bronwen Connolly (Co-Chief Investigator) via the Northern Ireland Clinical Trials Unit (NICTU) and will be reviewed on a case by case basis in collaboration with the Sponsor.

Study outputs

Output type Details Date created Date added Peer reviewed? Patient-facing?
HRA research summary 28/06/2023 No No

Editorial Notes

09/04/2025: The recruitment end date was changed from 28/02/2025 to 30/04/2025.
26/11/2024: The following changes were made:
1. The recruitment end date was changed from 31/10/2024 to 28/02/2025.
2. East Surrey Hospital, Peterborough City Hospital, The Royal Marsden Hospital, Birmingham City Hospital, Stoke Mandeville Hospital, Royal Papworth Hospital, Royal Surrey County Hospital, and Nottingham City Hospital study participating centres were removed.
3. Warrington Hospital, Royal Free Hospital, Torbay Hospital, University College London Hospital, Bedford Hospital, Aberdeen Royal Infirmary, Glan Clwyd Hospital, Wrexham Maelor Hospital, Royal Hallamshire Hospital, Northern General Hospital, West Suffolk Hospital, University Hospital Monklands, Yeovil District Hospital, William Harvey Hospital, Derriford Hospital, Queen Elizabeth University Hospital, Lincoln County Hospital, Royal Devon & Exeter Hospital, North Devon District Hospital, and Royal Hampshire County Hospital study participating centres were added.
4. The intention to publish date was changed from 31/07/2026 to 30/11/2026.
5. A study contact was changed.
01/08/2024: Total final enrolment number added.
03/11/2023: The study website was updated.
11/04/2022: The following changes have been made:
1. The recruitment start date has been changed from 01/02/2022 to 17/02/2022.
2. Addenbrookes Hospital, Heartlands Hospital, Chesterfield Royal Hospital, John Radcliffe Hospital and Victoria Hospital have been added to the trial participating centres.
09/11/2021: The recruitment start date was changed from 01/11/2021 to 01/02/2022.
27/10/2021: Trial's existence confirmed by the NIHR.